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Production times take approximately 3 to 6 weeks, depending on the volume of orders. If you would love to get the bifins urgently, you can ask for a priority production. Priority production takes 10-14 days and is free from charge. If you need it, please, write to us on info@molchanovs.com.
The desired fit determines the tightness of the foot pockets. Three options are available:
Comfort: Ideal for recreational dives and long training sessions. If you intend to put them on for long periods of time, choose this option. Comfortable for about 2 hours of wear.
Normal: A medium tightness, ideal for focused training sessions and competitions. Comfortable for about 1 hour of wear.
Sport: The tightest fit available, maximizing power transfer, especially for competition dives. Suitable for about 30 minutes of wear.
Estimated Delivery Time
Delivery usually takes about 7-14 days. An email will be sent to you once your order is processed. Please check your tracking number regularly.
Return Policy
We have a 30 days return policy for all items. If you are not 100% satisfied with your item(s), return it within 30 days of receiving your order in salable condition for a refund or exchange. Please return your item(s) in the original packaging.
Refund Policy
Gift cards, sale items and custom-made wetsuits are non-refundable. Custom-made fins (monofin and bifins) are partially refundable depending on the degree of customization. Please ensure our items are in original condition before you request for a refund. Damaged items, items with missing parts and items returned after 30 days from delivery are non/partially refundable. Shipping cost is non-refundable.
Once your refund is approved, it takes up to 5 business days for the refund to be processed and credited into your bank account. Please contact your bank if you haven’t receive your refund within 5 business days.
Enquiry
You can check our full FAQ list for more information.
If you have any more questions, feel free to contact us at info@molchanovs.com and you will receive a reply within 1-2 days. If you have not heard back from us after 2 days, please check your spam folder.